Higher Diploma in Tourism Management (Airline Services)

Introduction
Higher Diploma in Tourism Management (Airline Services), This programme is specializing in providing vocational and professional training in airline and cruise services  With the Qualifications Framework QF Level 4; graduates can pursue professional recognitions which help them up a step on the career ladder.
This programme aims at offering essential and extensive operational knowledge and professional training in airline services. Well-equipped mock-up cabin, ground service operation training facilities, and ticketing system, provide students with authentic learning environment.
Professional Qualification

The Division of Hospitality and Applied Learning of Hong Kong College of Technology is recognised as:

  • Allied Member of Hong Kong Association of Travel Agents (HATA)
  • International Scheme Member of Institute of Hospitality Education Membership Scheme (IOH)
  • Regional Member of The Network of Asia-Pacific Education and Training Institutes in Tourism (APETIT)
Contents

Programme Features

  • 【Simulated aviation facilities】Well-equipped Mock-Up Cabin, Check-in Counter with Central Reservation System (AMADEUS) provide students with ground service and on-board training
  • 【Internship in Professional Practice】More than 600 hours of internship, allowing students to learn from the actual working environment, increasing competitiveness and acceptance after graduation. Strong industry and employer networks help connect and build platforms between students and the industry which enhance student employability
  • 【Visit and study tour】Arrange the visit and study tour to the related industries, for example, Hong Kong International Airport including the restricted area
  • 【Articulation path】Graduates can pursue a bachelor's degree programme in related disciplines
  • 【Government subsidy SSSDP】This programme is subsidised under Study Subsidy Scheme for Designated Professions/ Sectors (SSSDP). In 2024/25 academic year, a subsidy of up to $22,910 per academic year will be provided to each eligible local student admitted to this non-laboratory-based programme

 

Featured Modules

  • Airline Product Knowledge and Planning
  • Airport Operations and Management
  • Airlines Ground Service Operations
  • Cabin Services Management
  • Fare Calculation
  • On-Board Catering Management
  • Ramp Services and Turnaround Co-ordination 
  • Operation of Central Reservations System
  • More than 600 hours of internship

Articulation Path

Graduates are eligible to apply for:

  • A related bachelor’s degree programme at Sheffield Hallam University or the University of Northampton or Univerisity College Birmingham in the UK;
  • Related bachelor’s degree programmes offered by local or overseas universities.

 

Career Prospects

May join the field of tourism and hospitality, which covers travel agencies, hotels, private clubs, restaurant groups, convention and exhibition organisers, event coordination, theme parks, airline companies and airport ground handling companies, etc.

 

Employers Feedback

Ms. Jackie Wu
President and Aviation Specialist
Jetsolution International Service Limited

"HKCT graduates of Higher Diploma in Tourism Management (Airline and Cruise Services) truly understand high-level hospitality, to support our demanding business servicing VVIP clients using private jets. The graduates show passion in aviation matters with good initiative to learn and exceed the high standards demand. From polished service language skills to courteous telephone manner, they demonstrate positive work attitude and create solutions to meet fast-moving aviation industry challenges."

The programme offers a wide range of internship opportunities including airlines, ground services or relevant organizations. Students who perform well may be offered full-time positions by the enterprises.

 


Internship at Jardine Aviation Services 
[Rebranded as Menzies CNAC Aviation Academy (MCAA) since May 2024]

Mode of Study

Full Time

Teaching Mode

Face to face

Commencement of Study

September 2024

Duration

2 Years

Location
Entry Requirements
  1. Attained Level 2 in 5 HKDSE subjects#, including Chinese and English [each applicant is allowed to use not more than two Applied Learning subjects at “Attained” level as equivalent to Level 2 in the application]^; or
  2. Pass in 1 A-Level or 2 AS-Level subjects in HKALE; and 5 passes in HKCEE including Chinese Language and English Language; or 
  3. Holder of Diploma Yi Jin/ Diploma of Applied Education; or
  4. Holder of Diploma for Tertiary Studies; or
  5. Holder of Pre-Associate Degree; or
  6. Holder of Diploma and
    - the qualification should be awarded by one of the local or overseas recognised tertiary institutions / post-secondary colleges; and 
    - the length of study is at least 450 teaching hours; or
  7. Aged 21 or above with 1 year working experience; or
  8. Equivalent qualifications; 
    AND
  9. Pass the admission interview.

    # If one of the five HKDSE subjects considered is “Citizenship and Social Development”, the general admission requirement shall be “Attained” instead of “Level 2”. 
    ^ Applied Learning Chinese (for non-Chinese speaking students) is in general accepted as Chinese Language qualification, but it is not considered as an elective subject.  

Lai Ming Yi
Currently working as Cathay Pacific Airways Customer Services Officer
"Life at HKCT is fabulous and full of challenges. I got a lot of industrial exposures during my study in HKCT. I had visited Cathay Pacific City which showed me a full picture on airline operation process including flight disruption and passengers handling. Furthermore, I have visited different 5-star hotel groups such as Marriott and Shangri-La group, which broadened my understanding of the characteristics of different positions and the overall operation process of the hotel industry. More specifically, I had participated in different mega events and networking activities where I could enhance the level of profession and broaden horizons before I graduated. For example, acted as the event helper in Gourmet Young Master Chefs 2017, acted as student representative in Hong Kong Association of Travel Agents Diamond Jubilee Celebration. Being the Student Leader in the Hong Kong Wine and Dine Festival organized by Hong Kong Tourism Board further developed my leadership skills and teamwork collaboration.
Working in Wing On Travel during my internship period have enriched my understanding in different segmentation of the tourism industry, allowing me to learn from the actual working environment, increasing competitiveness and acceptance after graduation.
In short, the knowledge I learnt in Higher Diploma in Tourism Management helped me to adapt to the job purview of Customer Services Officer in Cathay Pacific Airway quickly after graduated. For example, modules of Airlines Ground Service Operations and Airport Operations and Management have given me a preliminary understanding of airport operation and services in a micro perspective. All these exposures and vocational training have sharpened my knowledge and well-prepared myself prior to joining the aviation industry."

Wong Wing Ting, Sa
"I have been benefited a lot during 3-year study in Hong Kong College of Technology. I have learnt practical airline services knowledge, which is essential to my placement. In my last semester, some of us have been sent to Jardine Aviation Services for placement. Life is not easy working at the airport, like waking up early in coldness and darkness, running with passengers in the airport, etc. However, I appreciate everything I have learnt, which will be beneficial to my future career development. Many thanks to my lecturers for this great opportunity as well as sweet memory built with my classmates."

Tjioe Pui Lam, Yuri
Currently working as Human Resources Assistant in Hong Kong Airlines
"I am happy to share my feelings about my placement. I was a trainee who worked in Human Resources Department in Hong Kong Airlines. This was a valuable experience for me to gain knowledge and learn about different circumstances in the airline industry. Indeed the placement changes me a lot, especially my future plan and personality. This work experience makes me more mature to face challenges and more confident to communicate with others. Now, I am a full-time Human Resources Assistant in Hong Kong Airlines. I am grateful to have this valuable opportunity!" 

Year 1: $56,808 Year 2: $62,454

The tuition fee above is under 2024/25 Cohort.
This programme is subsidised under Study Subsidy Scheme for Designated Professions/Sectors (SSSDP). In the 2024/25 academic year, a subsidy of up to $22,910 per academic year will be provided to each eligible local student admitted to this non-laboratory-based programme. The first-year tuition fee after subsidy is $33,898. 

QF Level
The qualification of this programme is recognised under the Qualifications Framework in Hong Kong.
QF level:4
QR Registration No.:20/000100/L4
Registration Validity Period:1/9/2020 to 31/8/2026

Applicants who do not meet the entry requirement may apply for a 1-year Diploma of Applied Education (listed below) and articulate to this higher diploma programme.
Diploma of Applied Education (Hospitality and Aviation Services)

Tuition fees and subsidies are to be reviewed and adjusted annually on various factors.
This programme is subsidised under Study Subsidy Scheme for Designated Professions/Sectors (SSSDP). In the 2024/2025 academic year, a subsidy of up to $22,910 per academic year will be provided to each eligible local student admitted to this non-laboratory-based programme. The first-year tuition fee after subsidy is $33,898. Only local students are eligible for the subsidy under SSSDP.